I'd rather place my orders via a machine than deal with an
offshored remote worker.
At least in Spain, when they offshore remote workers, they always
end up hiring people with accents so hard to understand it gives
a very bad image to the firm.
On 9/12/22 15:20, Arelor wrote:
I'd rather place my orders via a machine than deal with an
offshored remote worker.
At least in Spain, when they offshore remote workers, they always
end up hiring people with accents so hard to understand it gives
a very bad image to the firm.
Shouldn't need to offshore at all... as I mentioned in another response
with back of the napkin level math. You should easily be able to have
one person be able to take 3x the number of orders or more when busy. There's a lot of down time between one person's order and another's most
of the time... that can be spent taking an order from someone at another location.
Mix in some general AI listening for "ready" and it could be slightly improved.
--
Michael J. Ryan - tracker1@roughneckbbs.com
Shouldn't need to offshore at all... as I mentioned in another response
with back of the napkin level math. You should easily be able to have
one person be able to take 3x the number of orders or more when busy. There's a lot of down time between one person's order and another's most
of the time... that can be spent taking an order from someone at another location.
Mix in some general AI listening for "ready" and it could be slightly
In order to receive more orders, some drive thru's add a second
lane and order board. That keeps them busy enough if all there's
one pay window and the pickup window only handles food. Some
places have three windows, and the the first two handle payments,
and sometimes drinks.
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